Rental Information & FAQs
POLICIES
BOOKING (Must be 21 or Have Prior Approval)
Must be 21 years or older to rent a camper. All drivers of the tow vehicle must have a valid driver’s license. Must have working 7 pin trailer connections and 2" (or larger) hitch receiver.
NO SMOKING and BURNING MAN RESERVATIONS MUST HAVE PRIOR APPROVAL
Absolutely no smoking of any kind in or around the camper (campfire smoke is ok). You will be charged at least a $1,000 cleaning fee if the camper smells like smoke or has been to burning man without consent.
DEPOSIT & SECURITY AUTHORIZATION
At the time of booking, a refundable amount of $100 is charged as a deposit to hold the reservation and will act as a credit towards your reservation. At 14 days prior to pick-up the reservation remainder will be charged in full and become non-refundable. At 2 days prior to pick-up a $750 authorization will be placed on a credit card on file. The authorization is released within 1 to 5 business days. once the camper is returned clean and undamaged.
INSURANCE
All towing vehicles are required to have liability insurance that extends to the trailer. Please contact your insurance provider to inquiry if your insurance provides this, most likely it does. For your convenience, commercial comprehensive and collision insurance is included with a $1,000 deductible.
CLEANING and DAMAGE
Please clean the trailer inside and outside prior to returning which includes the following: all outside areas, refrigerator, stove, oven, microwave, kitchen sink, toilet, shower, beds, floor, unclogging toilet if clogged, etc. Any needed additional cleaning will be charged at $125 per hour unless easy clean add-on is selected which can be added at any time. If any mattresses are ruined for any reason, there is a $250 fee per mattress. For your convenience, dumping of waste and propane refill is automatically included in the reservation.
PETS
Pets are allowed for $19 per reservation per pet, and please note the camper must be returned free from any pet debris. Any needed additional cleaning due to pets will be charged at $125 per hour unless easy clean add-on is selected which can be added at any time.
TRAVELING
Without prior consent, no travel outside of a 500 mile radius from Salt Lake City if renting in Utah and no travel outside of 500 mile radius of Valentine if renting in Nebraska. Max speed limit is 70 mph. Please travel safely and be very cautious of high wind.
CANCELLATIONS
All cancellations must be received 14 days prior to pick-up for full refund. Cancellations received within 14 days prior to pick-up are nonrefundable. There is no refund for late departures or early returns, trip interruptions, acts of God, etc. Full refund if the camper is unable to be rented due to any previous renter issues.
TRAILER TOWING REQUIREMENTS
1. TOWING CAPACITY
The towing capacity of your vehicle can be found in the owners manual. Please note that the towing capacity is rated with a driver and full fluids; therefore, any additional passengers and luggage diminishes towing capacity. Here is a list of required vehicle tow capacity.
17' Bunkhouse = 5,000 lbs
17' Wolf Bunkhouse = 5,000 lbs
24' Bunkhouse = 6,200 lbs
26' Bunkhouse = 7,500 lbs
26' Bunkhouse with Slide = 8,000 lbs
20' Adventure Hauler = 8,000 lbs
28' Bunkhouse with Slide = Heavy Duty Truck
2. 17' WOLF BUNKHOUSE = 2"+ RECEIVER WITH 2" BALL. All OTHER TRAILERS = 2"+ RECEIVER WITH 2 5/16" BALL
The 17' Wolf Bunkhouse includes an adjustable hitch with a 2" ball. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 17' Wolf Bunkhouse is 24" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2" ball is 24" off the ground.
The 17' Bunkhouse and 24' Bunkhouse includes an adjustable hitch with a 2 5/16" ball. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 17' Bunkhouse is 19" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2 5/16" ball is 19" off the ground.
The 24' Bunkhouse includes an adjustable hitch with a 2 5/16" ball. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 24' Bunkhouse is 22" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2 5/16" ball is 22" off the ground.
The 26' Bunkhouse & 26' Bunkhouse with Slide includes an adjustable hitch with a 2 5/16" ball. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 26' Bunkhouse & 26' Bunkhouse with Slide is 22" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2 5/16" ball is 22" off the ground.
The 20' Adventure Hauler an adjustable hitch with a 2 5/16" ball is provided. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 20' Adventure Hauler is 19" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2 5/16" ball is 19" off the ground.
The 28' Bunkhouse with Slide includes an adjustable hitch with a 2 5/16" ball. The shank size on the adjustable hitch is 2". If you have a 2 1/2" receiver then there is a reducer sleeve you can use in a storage bin in the cabinet above the sink. The optimal hitch height of the 28' Bunkhouse with Slide is 23" (ground to top of coupler); therefore, it is recommended that you setup the adjustable hitch so that the top of the 2 5/16" ball is 23" off the ground.
3. ROUND 7-WAY BLADE CONNECTION
The campers requires a round 7-way connection (flat blade not post).
4. TRAILER BRAKE CONTROLLER
We provide a Bluetooth trailer brake controller for rent as an add-on. Click HERE for a YouTube video of how the trailer brake controller works. It is highly recommended you have a trailer brake controller when renting any size camper and required to rent the 28' Bunkhouse with Slide. Please note that the add-on, wireless brake controller, is powered by the charging port on the 7-way connection. If you have a 7-way connection installed by a third party, please ensure the charging port is connected as often it is not.
Some states require trailer brake controllers regardless of travel trailer weight, click HERE to view AAA website listing each state's requirements. If you do not wish to rent a trailer brake controller from us, you can obtain a trailer brake controller online and install yourself or you can have a mechanic install for you. It is highly recommended you test the trailer brake controller prior to picking up the camper as they don't always work properly when first installed. The trailer brakes are tested between all rentals; therefore, if your trailer brake controller doesn't work when picking up the camper your only option may be to disconnect the controller and have the controller checked.
5. WEIGHT DISTRIBUTION AND ANTI-SWAY HITCH
For the campers that are light (3,000 lbs to 5,300 lbs) we include an adjustable hitch for a level tow in all rentals; therefore, a weight distribution hitch isn't necessary. However, for the 26' Bunkhouse with Slide we do provide an add-on option for an Anderson Weight Distribution hitch which has built in sway control.
For the 28' Bunkhouse with Slide (6,370 lbs) we require a heavy duty truck with a trailer brake controller.
if you have your own weight distribution hitch and would like to use on any trailer then you can do so.
FREQUENTLY ASKED QUESTIONS
1. What is included in the camper?
Although there are many add-ons to enhance your reservation, the base rate of the camper includes a custom instruction manual, RV toilet paper, BBQ stick lighters, 30 AMP to 15 AMP adapter, wheel chocks, leveling block, fresh water hose with pressure regulator, sewer connections, extra fuses, a level, and some towing items that you might need (7-way and 4-pin connection testers, 7-way to 4-pin adapter, and a reducer sleeve). For ease of renting (and the best value in the business), all reservations include a low one-time fee for insurance, 24 hour support, adjustable hitch, propane refill, and waste dump.
2. Are Linens Provided?
Through much testing, in order to make the rental process easy as possible, we have found it is best to not include any linens. The reason why is the renter would need to clean the linens before returning so it is much easier to bring your own. However, we do have a linen kit available as an add-on.
3. Are Kitchen Items Included?
Although there is an add-on option for a kitchen kit, through much testing, and in order to make the rental process easy as possible, we have found it is best to not include any kitchen items. The reason why is the renter would need to clean the items before returning so it is much easier to bring your own.
4. How Long Does it Take for the Fridge to Cool Down?
Depending on the heat outside it may take many hours, possibly overnight, for the fridge to cool down. It is best to ensure only cold/frozen items are placed in the fridge/freezer and in temperatures over 80 degrees it may be best to supplement cooling with ice.
5. Can I Pick-up in One Location and Drop-off in Another Location?
This can usually be arranged, but please contact us with the locations, call/text 801-845-6653 or email hello@easycamperrental.com
6. How Does the Rental Process Work?
Please refer to our RENTAL PROCESS page for details.
7. Can the Camper be Delivered?
Yes, we have multiple free delivery locations, and for other locations there is a fee (see home page for locations). Please contact us with the location, call/text 801-845-6653 or email hello@easycamperrental.com
8. Where is Easy Camper Rental Located?
To make the rental process easy, Easy Camper Rental has multiple pick-up and drop-off locations. The headquarters are in Mountain Green, UT.
9. Can I Come See the Camper Before I Rent?
Yes, please contact us with for a time and location. Call/text 801-845-6653 or email hello@easycamperrental.com
10. Do I Need to Dump the Waste Tanks?
To make the rental process as easy as possible for you, and to ensure the tanks are dumped properly for all renters, waste tank dumping is included in the easy camping fee. The sewer connections are located in the storage area of the camper if you need to use them on your vacation. Regardless we dump and flush the tanks after your return.
11. Do I Need to Refill the Propane Tanks?
To make the process as easy as possible for you, and to ensure the propane tanks are full for all renters, propane refill is included in the easy camping fee.
12. Do I Need Trailer Insurance?
To make the process as easy as possible for you, and to ensure everyone is fully covered, commercial insurance is included in the easy camping fee. If you have insurance that extends to the trailer (many policies do not), and there is an accident, you can then choose if you want to use your insurance or ours.
13. Do The Rentals Have AC (air conditioning) or Heater?
Yes all rentals have air conditioners and heaters. The AC operates using electricity or a generator and the heater operates using propane and the RV batteries.
14. Have Another Question?
Please call/text 801-845-6653 or email hello@easycamperrental.com with any questions.
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