POLICIES

BOOKING (Must be 25 Years Old)

Must be 25 years or older to rent a camper. All drivers of the tow vehicle must have a valid driver’s license. Must have working 7 pin trailer connections and 2" (or larger) hitch receiver (please see TOWING REQUIREMENTS).

NO SMOKING and BURNING MAN RESERVATIONS MUST BE DISCUSSED FIRST

Absolutely no smoking (including vapor cigarettes) in or around the camper. You will be charged a $500 cleaning fee if the camper smells like smoke or has been to burning man without consent.

DEPOSIT & SECURITY AUTHORIZATION

At the time of booking, a refundable amount of $100 is charged as a deposit to hold the reservation and will act as a credit towards your reservation. At 2 days prior to pick-up, the reservation will be charged in full and is nonrefundable. Two (2) days prior to pick-up, a fully refundable $500 authorization will be placed on the credit card on file. The authorization ensures the credit card has funds in the event the camper is damaged or unclean. The authorization is releases once the camper is returned clean and undamaged and appears back on the credit card within 1 to 5 business days.

INSURANCE

All towing vehicles are required to have liability insurance that extends to the camper. Please contact your insurance provider to inquiry if your insurance provides this, most likely it does. For your convenience, commercial comprehensive and collision insurance is included with a $750 deductible.

CLEANING and DAMAGE

Please clean the camper inside and outside prior to returning which includes the following: all outside areas, refrigerator, stove, oven, microwave, kitchen sink, toilet, shower, beds, floor, etc. Any needed additional cleaning will be charged at $29 per hour (not to exceed $145) unless easy clean add-on is selected (which can be added at any time). If any mattresses are ruined for any reason there is a $250 fee per mattress. For your convenience, dumping of waste and propane refill is automatically included in the reservation

PETS

Pets are allowed for $19 per reservation per pet, and please note the camper must be returned free from any pet debris. Any needed additional cleaning due to pets will be charged at $29 per hour (not to exceed $145) unless easy clean add-on is selected which can be added at any time.

TRAVELING

No travel outside of the continental United States (48 lower states) or Canada. Please travel safely and be very cautious of high wind.

CANCELLATIONS (DURING THIS UNCERTAIN TIME REGARDING THE CORONAVIRUS ALL CANCELLATION PERIODS ARE CHANGED FROM 14 DAYS to 2 DAYS) 

All cancellations must be received 2 days prior to pick-up for full refund. Cancellations received within 2 days prior to pick-up are nonrefundable. There is no refund for late departures or early returns, trip interruptions, acts of God, etc. Full refund if the camper is unable to be rented due to any previous renter issues.